Privacy Policy

www.xenialindia.com is totally committed to protecting the privacy of our site visitors and members. The Xenial team members are members themselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is part of providing a service to you.

Your Consent

We will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.

Communication & Marketing If you have registered as a member we may occasionally update you on services, news and special offers via e- mail, post & telephone. You will be given the opportunity to receive such communications from us and selected third parties when you become a member of Xenial. All Xenial members have the option to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to continue to receive marketing from us and/or selected third parties you should opt-out by using the “Unsubscribe” link in the email communication sent to you.

Site Statistics We may disclose aggregate, anonymised statistics about the number of visitors to this Website or number of members as required by our investors. We use an independent measurement and research company to gather data regarding the visitors to this Website on our behalf using cookies and code which is embedded in the site. Both the cookies and the embedded code provide statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors’ screen settings and other general information. Xenial uses and stores this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its users. Further information regarding the way in which this information is obtained and used can be obtained by contacting us.

Disclosures of your Information We may disclose your personal information to any of our group of companies. We may also disclose your personal information to third parties: · In the event that Xenial sells or buys any business or assets.

• if Xenial or substantially all of its assets are acquired by a third party, in which case personal data that we hold about our customers may be one of the transferred assets.
• if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of Xenial, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Third Party Sites Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Checking Your Details If you wish to verify the details you have submitted to Xenial you may do so by contacting us. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password. We would strongly recommend that you do not use the browser’s password memory function as that would permit other people using your terminal to access your personal information.

Refund Policies

• User can cancel any time before 24hrs check-in.
• User can apply for Refund only within 10 days of the purchase with an appropriate reason.
• User has to send an email from his registered E-Mail ID only.
• If Refund Request is raised by any other mode like email from other unregistered Email ID / verbal communication as a primary intimation; it will not be considered as a Refund Request.
• If the reason for the Refund is found ‘Due to any mis-selling of the respective Sponsor’ then the liability to cancel the distributorship for the Sponsor without any prior notice is at the discretion of the Management.
• If any User raises a chargeback in bank for the transaction made after the refund period then appropriate action (Cancel/ Discontinue Distributorship) can be taken against the sponsor.
• After approval of the refund from Refund Team, User will get settled amount within the next 15 days in their Bank Account.
• Settlement will be done after deducting the whole amount received by the user for the services till date.
• User will not be able to purchase the package for the next six months using the same PAN Card once refunded.